At Urban Flicks, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store and protect your data when you visit or make a purchase from urbanflicks.co.in (the “Site”).

1. What Information We Collect

We collect different types of information in order to provide and improve our services:

a) Personal Information
When you place an order or register on our Site, we collect information such as:

Name

Email address

Phone number

Billing and shipping address

Payment details (processed securely through payment gateways)

b) Device and Usage Information
When you browse our Site, we automatically collect information such as:

IP address

Browser type and version

Time zone

Pages visited and time spent on each page

Products you view or add to your cart

Search terms used on the Site

These are collected using cookies, log files and other tracking technologies.

2. How We Use Your Information

We use the collected information to:

Process and deliver your orders

Send order confirmations, shipping updates, and customer support messages

Improve our website functionality and user experience

Display relevant products and personalized recommendations

Send promotional emails and newsletters (only if you choose to subscribe)

Detect and prevent fraud or misuse of our services

3. Sharing of Information

We do not sell, trade or rent your personal information to any third party.

We only share your information with reliable third-party service providers who assist us in operating our business, including:

Payment gateways (to process transactions securely)

Shipping and logistics partners (to deliver your orders)

Email service providers (to send order updates and newsletters)
These providers only receive the information necessary to perform their specific functions.

4. Your Rights

You have the right to:

Access and review the personal data we hold about you

Request correction of any inaccurate information

Request deletion of your personal data (unless we are legally required to keep it)

Opt out of marketing and promotional communications at any time

To exercise any of these rights, simply contact us at info@urbanflicks.co.in.


5. Security

We take the security of your information seriously.
We use administrative, technical and physical security measures to protect your personal data from unauthorised access, alteration or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies

Our Site uses cookies to recognise your device and provide a more personalised experience. Cookies help us:

Remember items in your cart

Understand how you use the Site

Improve site performance
You may disable cookies in your browser settings, but this may limit certain features of the Site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last Updated” date will be changed accordingly.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Urban Flicks
📧 Email: info@urbanflicks.co.in