Privacy Policy

At Urbanflicks, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using Urbanflicks, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment-related details (processed securely via third-party gateways)

b) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Cookies and tracking data

2. How We Use Your Information

We use your information to:
• Process and fulfill orders
• Communicate order updates and support messages
• Improve website performance and user experience
• Send promotional emails or updates (only if opted in)
• Prevent fraud and misuse of our services

3. AI & Design Data

• Designs on Urbanflicks may be generated using artificial intelligence
• If users submit prompts, ideas, or inputs (future feature), they may be processed by AI systems to generate designs
• We do not sell or misuse user-submitted design data

Urbanflicks is not responsible for similarities between AI-generated designs and existing works.

4. Cookies & Tracking Technologies

Urbanflicks uses cookies and similar technologies to:
• Enable core website functionality
• Analyze traffic and usage patterns
• Improve performance and personalization

You can choose to disable cookies through your browser settings, though some features may not function properly.

5. Third-Party Services

We may share limited information with trusted third parties, including:
• Payment gateways
• Shipping and logistics partners
• Analytics and marketing tools

These third parties are required to protect your information and use it only for providing their services.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no online transmission or storage system is completely secure.

Urbanflicks cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only as long as necessary to:
• Fulfill orders
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

8. Your Rights

Depending on applicable laws, you may have the right to:
• Access your personal data
• Request correction or deletion
• Opt out of marketing communications

To exercise these rights, please contact us through our website.

9. Children’s Privacy

Urbanflicks does not knowingly collect personal information from children under the age of 13. If such data is identified, it will be deleted promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us using the details provided on our website.

Urbanflicks
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